We want you to have the best experience possible and enjoy shopping with us.You'll be glad to know that we offer FREE SHIPPING on all orders! For most orders, please allow up to 21 business days for delivery but below outlines further specifics surrounding shipping timeframes for different parts of the world. We use this timeframe as a precaution to ensure your order delivers in time, but in most cases orders arrive well before the maximum time frame.
If you have any questions, issues or need assistance with tracking your order please use theContact Uslink on the top of this page. Alternatively you can also email us firstname.lastname@example.org. We will respond within 24 hours to your email. Tracking information is available within 4-5 business days from the day we sent you the tracking code.
Estimated delivery time to US: 3-10 business days via Express USPS
Estimated delivery time to Mexico: 12-23 days
Estimated delivery time to Australia & New Zealand: 12-25 days
Estimated delivery time to Canada: 12-21 days
Estimated delivery time to U.K: 12-25 days
Estimated delivery time to Europe& Surrounding Countries: 12-30 days
Estimated delivery for Other International Orders: 12-35 Days
POLICY RETURN DEADLINE:
Our policy lasts 15 or 30 days, depending on the product. Every product page has the return policy for each individual product, please check the return policy for the product you want to purchase by looking on the product page for that product. Each product will fall under either the 15 or 30 day return policy. If the 15 or 30 day period has gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Items with obvious signs of use. Any item not in its original condition is damaged, or missing parts for reasons not due to our error and any item that is returned more than 15 - 30 days ( depending on the product ) after delivery will be deemed as non-returnable items.
RETURNS (IF APPLICABLE):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS (IF APPLICABLE):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please use theContact Usthe top of the page and send us an email. We will reply within 24 hours of hearing from you.
EXCHANGES (IF APPLICABLE):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email by clicking the contact us at the top of this page.
We make sure to answer all emails within a 24 hour timeframe.
To return your product please email us for instructions we will answer your email within 24 hours. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.